Interested
In A Spa Vacation?
By Norm Goldman
Today
Norm Goldman, Editor of Sketchandtravel & Bookpleasures
interviews Susie Ellis, President of Spa Finder Inc.
Norm:
Could
you tell us a little about yourself and your expertise in spas,
and why you became interested in them?
Susie:
I
was athletic in my youth and naturally gravitated toward being
as healthy as possible. After college in the mid 70's, I began
working at the Golden Door Spa which, unbeknownst to me at the
time, was the top spa in the country. After spending many years
on staff, I became enthralled with how people's lives were transformed
after just a one-week stay at this famous place. I decided to
make spa my life's work, and the combination of movement, good
nutrition, spa therapies and a mind/body/spirit approach to
wellness became a passion. And lucky for me, the spa industry,
which was just emerging at the time, was poised for explosive
growth.
Norm:
Why
have spas continued to grow and have become popular over the
past several years?
Susie:
I
see three general trends that have come together to precipitate
the popularity of spas.
1.
The aging baby boomer. This demographic wants to maintain youth
and vigor. Spas are a perfect place to achieve these goals.
2.
Stress. The non-stop bombardment of information and connectivity
is creating a need for people to have places to decompress,
de-stress, slow down and pay attention to their body, mind and
spirit.
3.
A troubled health care system means people of all ages must
become more responsible for their wellness and health.
Norm:
How
do you go about identifying top-notch romantic spas in terms
of quality of treatment, fitness, relaxation, location, atmosphere,
and staff?
Susie:
Truly
the best way to identify romantic spas is to consult the romantic/honeymoon
spa category on www.spafinder.com. There are almost 50 romantic
spas listed. Spa Finder's mission is to connect people with
their ideal spa experience, and we also present spas in 20 other
categories such as: weight loss spas, spas for horseback riding,
hiking spas, spas for yoga, etc.
Norm:
As
a follow up which ones would make the top ten on your list?
Susie:
Here
are a few of my favorite romantic spas in the U.S.:
Mirbeau,
New York
Chateau
Elan, Georgia
Miramante
Resort & Spa, California
Silverado,
California
Emerson,
New York
The
Spa at Sundance, Utah
Hampton
Retreats, New York
Mana
Lani , Hawaii
Sanctuary
on Camelback Mountain, Arizona
Westglow,
North Carolina
Outside
of the U.S.:
Brenner's
Park, Baden Baden, Germany
CuisinArt
Resort & Spa, Anguilla
El
Santuario, Mexico
Samas,
Park Kenmare Hotel, Ireland
Echo
Valley Ranch Resort, Canada
Norm:
What
are the benefits of spa treatments for honeymooners and romantic
getaways for couples in search of de-stress?
Susie:
There
are many ways to de-stress and spas specialize in this. Exercise
is an excellent de-stresser. Bathing in hot water is a de-stresser.
Massages are for many the ultimate de-stresser. At spas people
typically leave their outside world behind, they slow down and
their bodies become more relaxed. A spa has nurturing staff
and there is lovely food that doesn't intoxicate but rather
revitalizes. I think that what spas do is help us get back to
who we really are and connecting at that level is always romantic.
Norm:
What
spa treatments are especially recommended for those new to the
spa experience?
Susie:
I
think a good place to start for a newcomer is with a Swedish
Massage and a facial. These are still the most favorite spa
treatments because people love them. Although there are many
wonderful treatments on most spa's menus, such as hot stone
massage, Ayruvedic treatments or even body scrubs and wraps,
I would not recommend them for the first time spa-goer.
For
a first time romantic experience, I would suggest choosing a
"couple's massage" where both of you are in the same
room for your treatment. Sometimes this can include a bathing
ritual for the two of you together before or after...very romantic!
And
finally, if a spa has a "signature treatment" that
might also be a good place for a first time spa-goer to begin.
Often this is an experience with more than one element - like
a scrub and a massage, or a foot ritual and massage, etc.
And
I do suggest that a person let the receptionist know that this
is their first time spa experience so that the attendant and
therapist can be a bit more thorough about explaining procedures
and protocol.
Norm:
What
is meant by "destination spas," and how do you differentiate
them from other spas as well as between themselves?
Susie:
That's
a great question and I'm glad you asked. In the world of spas
we segment them into various categories. The most general categories
are resort/hotel spas, day spas and destination spas. The resort/hotel
spa is part of a hotel or resort where there are also activities
such as golf, tennis, fine dining, etc. The spa is one of the
amenities. A day spa is a place where people go for a spa experience
but do not stay overnight - this can be for one spa treatment
or for several or even for an entire day. Then there is the
destination spa. Think of them as places to stay overnight with
programs that makes it a full immersion spa experience. In other
words, everyone is there for the spa experience. Canyon Ranch
Health Resorts and the Golden Door are good examples of a destination
spa. La Costa or The Doral are examples of resort/hotel spas
and Bliss or Elizabeth Arden's Red Door are examples of day
spas.
Norm:
Can
you tell us something about the new developments and trends
in the spa industry, particularly as it affects those couples
seeking romantic getaways together with spa treatments?
Susie:
We
are seeing a variety of trends in the spa industry. I will share
with you the 10 trends that we predicted in January of this
year:
Medical
spas (medicine and spas coming together)
People
mixing business and spas
The
arrival of the "destination day spa"
More
affordable spas and more inclusive
International
treatments and unique and inviting spas internationally
Spa
cuisine going mainstream
Travelers
deciding on where to go and stay depending on the spa
Pets
are welcomed at some spa
More
men are going
More
families, including teens and preteens
Of
these I think one of the interesting trends for couples is that
more men are going to spas. This means that it is becoming easier
and easier for a woman to get her guy to go with her to a romantic
spa get away. Increasingly, they already want to go!
Norm:
I
have come across the term "quality assured" spa, what
does this imply, and why should we believe the spa when it has
this designation?
Susie:
To
be honest, I am not aware of any such designation on a large
scale. There are over 10,000 spas in the U.S. and no one has
been to all of them or able to rate them in terms of quality.
There is no easy way to conclude the level of a spa's service.
In fact, sometimes quality comes down more to an individual
therapist than it does a facility.
That
being said, there are some ways for the consumer to have more
information that could help them make an informed decision.
There is an association called the International Spa Association
(ISPA) that has a "voluntary standards and practices designation"
that spas may choose to apply for if they wish. This could be
of some help. But even here, many spas don't know about this
so I wouldn't necessarily rule out selecting a spa if they don't
have this designation.
It
is also helpful to look at what awards a spa has won. For example
the Spa Finder Readers' Choice Awards lists the top 10 spas
in almost 20 categories. Since this award is voted on by readers,
it is a good indication of quality.
Of
course, word-of-mouth is always a good way to learn about a
spa.
Norm:
Could
you give our readers some suggestions as to tipping?
Susie:
Tipping
policies differ among spas but in general it is customary to
leave a gratuity of between 15% and 20% for the therapist or
technician providing your service. In some cases, the gratuity
is already added on to the final bill and in some very rare
cases, tipping is discouraged. Most spas have their tipping
policy printed on their brochure I often ask, "What is
your tipping policy?" when I arrive at the spa and check
in. That usually clears things up right away!
Norm:
I
have read that the destination spa concept is evolving as some
brands expand their product through other outlets. Could you
give us some examples and explain why this is taking place?
Susie:
we
are seeing brand extension from destination spas such as Canyon
Ranch and The Golden Door. Canyon Ranch Health Resort began
as a destination spa in Tucson, Arizona in the late 70's. They
then opened in Lenox, MA and then opened their first Spa Club
in Las Vegas. They are now the spa on the QM2 and are part of
a retirement condominium spa facility being built in Miami.
They have also added a Canyon Ranch product line and I hear
there are more things in the pipeline.
The
Golden Door branched out from its origins as the U.S.'s top
destination spa...there are now Golden Door spas at resorts
in Arizona, Colorado and Puerto Rico. There is a Golden Door
product line.
But
I am also seeing another type of brand expansion; that is product
companies opening "retail spas". Jurlique comes to
mind, Givenchy, and to a certain extent Elizabeth Arden's Red
Door could be considered a spa extending from a product. And
there are day spas which have become as well known for their
products as their spas, such as Bliss and Nichel.
Norm:
What
should we expect in the future from spas?
Susie:
I
think that medicine and spas coming together is a very exciting
happening. We are seeing prevention/wellness as well as aesthetic/cosmetic
medical spas now. Doctors and spa therapists working together
is resulting in some very nurturing, comfortable medical settings
with the best results possible. In addition the entire arena
of complementary and alternative (CAM) medicine is finding a
home in the medical spa environment. Consumers are increasingly
interested in being proactive when it comes to their health
and well being. (They increasingly need to take responsibility
for their own health.)
I
think that spas will eventually become a very important part
of the solution to health problems in the world.
Thanks
Susie for replying to my questions.
______________________________________________________________
Norm
Goldman is the editor of http://www.sketchandtravel.com
and http://www.bookpleasures.com. The former is a travel site
that melds Norm's words with his wife Lily's water colors. Their
articles focus on romantic and wedding destinations. You can
find out more about them by clicking on their site, http://www.sketchandtravel.com.
Norm
is also a book reviewer and in addition to contributing to his
own site, http://www.bookpleasures.com,
he is a regular contributor to many other sites.